Insurance Claims

Taking the Insurance Claims Process Off Your Hands

Insurance Claims

Processing Your Claim to Ensure Faster Restoration Services in Idaho

The aftermath of fire or water damage is stressful enough on its own, but even more so when it’s time to process your insurance claim. The good news is, you don’t have to deal with this on your own. Idaho Fire & Flood Restoration is here not just to provide you with the reliable restoration services you need but also to help with your insurance claims. As a veteran in this field, we have seen the common dilemmas property owners face when dealing with their insurers, from not being able to provide proper documentation and evidence to not filing on time. Our expert team can ensure that nothing like these will happen as long as we are on your side. We understand the importance of receiving a fair settlement for you to get your life back on track, and we’re committed to navigating you through every step of the way.

For more information about how we can help with your insurance claim, please don't hesitate to call us at (208) 417-7524. Our friendly staff is always ready to answer your questions.

Things to Remember During the Aftermath of a Disaster

After a fire or flood has ravaged your home or place of business, it can be tempting to salvage whatever you can by cleaning up the devastation right away. However, you could be causing more harm than good. The insurance company would want to survey the extent of the damage for themselves before writing you a check. Without proper evidence, you could be looking at costly out-of-pocket repairs.

What should you do following a disaster to make sure you get a fair settlement?

  • Review your insurance policy carefully. Take note of the claims procedures including all the necessary requirements and deadlines. You may also want to pay extra attention to any exclusion clauses to avoid denied claims.
  • Notify your insurance company. Let your insurer know of the situation at the earliest possible time and ask about the next steps you need to take. Make sure to keep detailed records of your conversations including the name of the person you talked to and the time and date of your call to protect yourself.
  • Contact Idaho Fire & Flood Restoration. Your insurer would likely recommend their own estimator to survey the damage. However, we strongly advise that you call us instead so we can provide a more objective eye to help ensure a fair settlement for your restoration.

As soon as you call our team, we make sure to show up to your location right away to thoroughly assess the damage while providing proper documentation and photos. We also provide mitigation services, such as emergency board up and mold remediation to prevent additional damages that could result in the denial of your claim.

Let Idaho Fire & Flood Restoration Help You

Our expert team is your best friend during this challenging time. We are compassionate and always put ourselves in the shoes of customers like you to better understand your needs. Our goal is to make things easier for you. When you call, we will provide you with a project manager who will oversee everything and be your single point of contact throughout the entire restoration process, including filing your claim and repairing your property.

Why Choose IFF?

  1. Full-Service Restoration Solution
  2. Fast Response Times
  3. Environmentally Conscious
  4. Preferred by Insurance Companies
  5. Available 24/7 for Emergency Services
  6. Exceptional Customer Service

Taking the Insurance Claims Process Off Your Hands


Idaho Fire & Flood Restoration was established because we truly want to help people. Our professional team understands that this is a difficult time for you, especially if you’ve suffered significant losses. Allow us to make things easier. Our Idaho restoration business is here to help not just with the restoration of your property but also with the insurance claims process. We have worked with countless insurance holders and insurance companies before. We are familiar with the common practices and the requirements insurance companies usually look for, including all documentation and photos. Our team will make sure that you will receive a fair payout for your residential or commercial restoration so you can get your life back in order.

We Work With All Major Insurance Companies

We're There for You When Disaster Strikes

Call us 24/7 in case of a disaster-related emergency.

We're here to help, serving Pocatello, Chubbuck, Boise, Idaho Falls, and surrounding areas.
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Idaho Fire & Flood's Certifications & Licenses

  • IICRC Certifications (No. 206704): Applied Structural Drying, Fire and Smoke Damage Restoration Technician, Odor Control Technician, Water Damage Restoration Technician, Applied Microbial Remediation, Master Restorer, Carpet Cleaning, Certified Firm Designation. The IICRC (Institute of Inspection, Cleaning & Restoration Certification) is the restoration industry's governing body to assure property owners and insurance companies of correct and effective restoration and remediation.
  • CCM-Led & Certified: Our product managers are Certified Construction Managers, the gold standard for the construction management profession. This certification is the only construction management certification accredited by the American National Standards Institute (ANSI) under the ISO-17024 standard.
  • Public Works Licensed Contractor & Construction Managers: We are proud to maintain ongoing Idaho State certification and training requirements as a licensed public works contractor.
  • Asbestos & Lead Hazards: Idaho State and the Environmental Protection Agency require restoration contractors hold asbestos and lead abatement certifications (NAT-F156394-2) in order to perform any work, specifically demolition, in pre-1978 housing and child-occupied facilities. Idaho Fire & Flood is proud to hold those certifications and is dedicated to on-going training to assure the safety of our clients and our crew during restoration.