Water & Flood Damage Restoration

Water Damage Restoration & Mitigation for Any Water-Related Disaster

Water Damage Idaho Water & Flood Restoration

Watching your home become flooded as a result of a broken pipe, big storm, or any other water-related situation can be stressful. It may seem like there is no hope, especially if your irreplaceable belongings have been damaged in addition to your home. Fortunately, our team at Idaho Fire & Flood Restoration can help restore both your home and your possessions after a water-related disaster.

Regardless of the circumstances and the degree of water damage, our Southern Idaho water and flood damage restoration crew is here to help. Our goal is to restore your home to the same or improved condition as before the flood damage.

Give us a call at (208) 241-2230 to request an appointment. We serve customers throughout Pocatello, Chubbuck, Boise, Idaho Falls, and surrounding areas.

Our water damage restoration process may include the following steps:

Why Choose IFF?

  1. Full-Service Restoration Solution
  2. Fast Response Times
  3. Environmentally Conscious
  4. Preferred by Insurance Companies
  5. Available 24/7 for Emergency Services
  6. Exceptional Customer Service

Rapid Response Emergency Flood Services

If you have experienced a flood or have water damage on your property, Idaho Fire & Flood Restoration is available 24/7. During the time we have been in business, we have seen the ways that water can quickly wreak havoc on homes and in some cases, physical health.

Our Idaho water and flood restoration service has earned a reputation for our quality rapid water damage restoration and fast response time. When we show up to your water-related disaster, we treat your home and possessions with the utmost care as we get the job done right

Clean Water Cleanup in Idaho

Clean Water Cleanup

Clean water is potable water that comes from the tap and your well or municipal water supply. It has not been previously used by appliances. Clean water extraction does not require additional safety precautions if the water damage is less than 24-48 hours old, when mold growth becomes likely. 

Gray Water Cleanup in Idaho

Gray Water Cleanup

Water used by appliances like washing machines or dishwashers or water from flooding or heavy rains is considered "gray water." It's not drinkable, and may contain low levels of microbial or bacterial growth that require the use of PPE and other precautions for safe extraction and cleanup. 

Black Water Cleanup in Idaho

Black Water Cleanup

Black water contains sewage and is considered to be a biohazard. Safe, effective black water cleanup requires professional mitigation from technicians trained specifically to deal with the hazards and risks associated with the water. DIY black water cleanup is not advised. 

Frequently Asked Questions

Water damage insurance claims depend on a few different criteria. Ultimately, that's a question you'll have to clarify with your insurance company. However, we can tell you that the viability of water damage insurance claims depends primarily on what caused the damage (storm, burst pipe, plumbing malfunction, localized flood, sump pump failure, etc.). Some insurance policies will outline scenarios that will NOT be covered without specific riders like flood insurance, or sump pump failure insurance. 

Contacting a restoration contractor as well as your insurance adjuster at the same time is a good idea, because the restoration contractor will help make sure that not only will the water extraction and dry out be covered, but the rebuild process that should follow. If the full scope of the claim isn't outlined and agreed upon from the start, there may be issues down the line, and property owners may find themselves having to pay out of pocket to get the property completely back to normal. 

That depends on the types of materials that were affected by water. Drywall, carpet, and hardwood floors will take longer to dry than other materials in the space. We use moisture meters throughout the process and in many different locations to gauge the moisture levels and will continue to adjust our fans and dehumidifiers to achieve an efficient but effective dry time.  The bare minimum of "three days to dry" may only produce a surface dry, but can still leave behind moisture levels that create an ideal environment for mold to grown. 

Most homeowners start trying to remove the water themselves before they realize they'll need to contact their insurance company about a claim so they can call in a water damage restoration company. However, standing water around anything with a power cord or outlet or sagging ceilings make the area unsafe. Also, many insurance claims require documentation of the loss BEFORE any work is done, including removing the water. Always take plenty of photos of the damage you see before taking any action to start cleaning up the mess. Your restoration contractor will be able to back up your insurance claim scope with the necessary technical documentation as well. 

If the water damage involves Category 1 water (clean and free of microbes and bacteria), many of your personal belongings can be salvaged. Category 2 water would include other water sources, including rainwater, that, while not containing biohazards or sewage, still pose health risks and the potential for destructive microbial growth and mold. A water damage restoration technician will help you sort through the contents of the property to determine what can be safely dried, what can be restored by a textile/contents technician, and what can't be saved or salvaged. There are off-site facilities in the area that specialize in restoring water-damaged contents. Your restoration team will document all of the contents leaving the property for restoration or disposal for your records and also for reimbursement from your insurance company. 

Identifying the source of the water damage is one of the first steps in both the insurance claim process but also before beginning to dry out and repair the damaged areas. After all, if you replace a sagging, wet ceiling that was caused by a roof leak but don't fix the roof, too, the next rainstorm will start the cycle all over again. The buckling to your hardwood floor could be caused by a leaking pipe. We will pinpoint the exact cause of your water damage and make sure the source is repaired. We make sure your restoration job is done right the first time. 

We're There for You When Disaster Strikes

Call us 24/7 in case of a disaster-related emergency.

We're here to help, serving Pocatello, Chubbuck, Boise, Idaho Falls, and surrounding areas.
  Call Us Today

Idaho Fire & Flood's Certifications & Licenses

  • IICRC Certifications (No. 206704): Applied Structural Drying, Fire and Smoke Damage Restoration Technician, Odor Control Technician, Water Damage Restoration Technician, Applied Microbial Remediation, Master Restorer, Carpet Cleaning, Certified Firm Designation. The IICRC (Institute of Inspection, Cleaning & Restoration Certification) is the restoration industry's governing body to assure property owners and insurance companies of correct and effective restoration and remediation.
  • CCM-Led & Certified: Our product managers are Certified Construction Managers, the gold standard for the construction management profession. This certification is the only construction management certification accredited by the American National Standards Institute (ANSI) under the ISO-17024 standard.
  • Public Works Licensed Contractor & Construction Managers: We are proud to maintain ongoing Idaho State certification and training requirements as a licensed public works contractor.
  • Asbestos & Lead Hazards: Idaho State and the Environmental Protection Agency require restoration contractors hold asbestos and lead abatement certifications (NAT-F156394-2) in order to perform any work, specifically demolition, in pre-1978 housing and child-occupied facilities. Idaho Fire & Flood is proud to hold those certifications and is dedicated to on-going training to assure the safety of our clients and our crew during restoration.

Accurate Estimates & Documentation for Insurance Claims

  • Xactimate Estimating Software: Our claims department uses Xactimate estimating software to line-item every aspect of your restoration or reconstruction project for your insurance claim. Because most insurance company estimators and adjusters use the same program to achieve consistent cost accuracy, the work done by Idaho Fire and Flood is covered in nearly all circumstances.
  • 3D Site Imaging, Scanning & Virtual Tours with Matterport: An accurate "Before" picture of your restoration or reconstruction project is essential to document the extent and scope of your property losses to ensure full replacement of your related property damages and alleviate the hassle of the claims process. That's why Idaho Fire and Flood uses Matterport to ensure the most accurate, transparent, and fair documentation for your insurance claim valuation.

Flood Prevention

Proudly Serving Boise and the Surrounding Areas

Locations

 

Pocatello
2601 Pole Line Rd.
Pocatello, ID 83201

Boise
412 East 41st St.
Garden City, ID 83714

Idaho Falls
1167 Jones St.
Idaho Falls, ID 83401

Chubbuck
5695 Industry Way
Chubbuck, ID 83202

Proudly Providing Restoration Services to Ada County, ID | Bannock County, ID